Shipping and Delivery Policy
Last updated: November 12, 2026.
- DiffWeb sells only digital items (Pearls). Nothing is shipped and there is no delivery charge.
- Pearls are added to the DiffWeb account you are signed in to as soon as the payment is confirmed, usually within a few seconds and always within 24 hours.
- You can see them in Games → Wallet on any device where you sign in.
- If your Pearls have not arrived 24 hours after a successful payment, contact us with the payment ID. You get the Pearls or a full refund, as explained in the refund policy.
Solutionever Technologies (a registered sole proprietorship, owner Ayandip Roy)
Duttapukur, North 24 Parganas, West Bengal 743248, India
Email: support@diffweb.com · Phone: +91 80171 00789
Or write to us any time with the contact form. We answer within 24 hours on working days.